I was charged but haven't received an order confirmation.Updated 3 hours ago
If you've been charged but haven't received your order confirmation email, please try the following steps before reaching out:
- Check the correct inbox — ensure you're checking the email address associated with your purchase
- Check your spam or junk folder — confirmation emails can occasionally be filtered out
- Allow up to 24 hours — during periods of high demand, order confirmation emails may take up to 24 hours to arrive
If you've checked your spam folder, waited 24 hours, and still haven't received your confirmation email, please contact our support team and we'll resolve it for you right away.