How soon will our support team respond?Updated 3 hours ago

Our Customer Support team is currently handling a higher volume of inquiries than usual and will get back to you within 1–2 business days. More complex issues requiring additional attention may take up to 14 days to fully resolve.

We understand you're eager for an update — however, please note that sending multiple follow-up messages will move your inquiry to the back of the queue, which may further delay our response. We appreciate your patience as we ensure every message receives the care and attention it deserves.