My case doesn't fit or appears to be the wrong size. What should I do?Updated 7 hours ago

First, please review your order to confirm that the correct model was selected at the time of purchase.

If you're certain the correct model was ordered but received an ill-fitting or incorrect case, please contact our support team and provide the following:

• Order number
• A detailed description of the issue
• A video clearly demonstrating how the case fits your phone
• A photo of the model number indicated on the inside of the case

Providing these details upfront will allow us to resolve the issue for you as quickly as possible.